"Mr. Cooper's insight into operations on claims services and the conclusions drawn from his report aided us in dealing with the insurance carrier to obtain a reasonable resolution to the dispute."
- Timon M. Kaple,
Treasurer of General Partner,
San Francisco 49ers
"[Mr. Cooper] provided excellent advice and leadership. His work product was directly responsible for an advantageous settlement, avoiding a costly and time consuming trial."
- Gilbert T. Gonzalez,
President,
MCS of Tampa
"Mr. Cooper thinks 'out of the box' and finds a solution to a problem. He not only sees the 'whole picture' but his attention to detail entails him to address the issue at hand. Mr. Cooper is capable to address any problem in a well thought-out manner."
- Deborah A. Sales,
Claims Manager (AutoNation, Sunbeam Corporation / Interim Services), Risk Manager (Roadhouse Grill), Assistant Risk Manager (Southeast Bank)
"Once again, I want to thank you for being such an excellent consultant to work with on some very serious and difficult workers' compensation issues. ...There is good news to report..."
- James Misselwitz,
Vice President, Evans Conger Broussard & McCrea, Inc.

Attorney Handling Dispute

Acuity Risk Consultants offers our clients, our partners, the ability to reduce your company’s risk and to achieve ultimate cost containment.

We design our programs based on your needs.

Please browse our service schedule below or select your role to find services most suitable to your needs:

Attorneys representing their clients in disputes involving insurance brokers, carriers or claims administrators turn to Acuity Risk Consultants for our risk management expertise. Our Risk Management Consultants have been engaged in complex disputed matters including claim mismanagement, errors and omissions, billing fraud, broker misconduct and other matters.

We offer Attorneys handling disputes for their clients the opportunity to:

  • Engage a professional Risk Management Expert capable of evaluating complex disputes, rendering professional opinions, and testifying about the results.
  • Obtain an independent opinion from a Risk Management Expert not conflicted with any of the parties in dispute.
  • Augment their professional opinions with corroborating evidence and support.

Many Attorneys handling disputes utilize Acuity Risk Consultants to provide the following services:

Expert Analysis and Opinion

Acuity Risk Consultants employs some of the finest talent in the risk management industry. Our experts have participated in both litigated and non-litigated matters, representing plaintiffs and defendants. We handle complex litigation, including insurance and accounting disputes.

Our client representation is balanced with private employers, insurance companies, claims administrators and insurance brokers.

Examples of our practice areas include:

  • Bad Faith Allegations
  • Billing Disputes
  • Claims Mismanagement
  • Service Disputes
  • Broker or Agent Compensation Fraud
  • Premium Disputes
  • Broker Standards
  • Directors & Officers Insurance
  • Insurance Coverage
  • Claims Administration
  • Self-Insurance
  • Self-Insured Workers’ Compensation

To contact us about our Expert Analysis and Opinion services, please click here.

Return to Top of Page

Claims Auditing and Claims Reviews

Claim management is a core component toward achieving ultimate cost containment. If your company has not received the results of a Claim Audit from your insurance broker or agent, or participated in a Claim Review at least once each policy year, the errors and omissions committed by your claims handler may be costing you thousands of dollars. Our services include:

  • A review of all of your open indemnity (lost-time) workers’ compensation claims.
  • A review of your open claims reserves to determine reserve adequacy and reduction possibilities.
  • A plan for efficient claims handling and timely claim closure.
  • An evaluation of claims for settlement resolution.
  • An analysis of your company’s three-year loss history determining your loss modifier.

Acuity Risk Consultants partners with our clients to conduct Claim Reviews on an annual, semi-annual, or quarterly basis. Companies with exposure to large loss property claims or catastrophic workers’ compensation injuries suffer significant risk. With our partner’s consent, Acuity Risk Consultants conducts onsite Claim Audits at your insurance company’s or claim administrator’s offices. We identify concerns affecting claim management and address our findings with your insurer while onsite, providing immediate attention to your claims and motivating efficient results.

To contact us about our Claims Auditing and Claims Review services, please click here.

Return to Top of Page

Risk Management Program Audit

Acuity Risk Consultants are experts in risk management. Our Risk Management Program Auditing services are conducted by request, but recommended annually and, when possible, six months before going to market for your insurance needs. Our purpose is simple – asset protection.

Our services include:

  • Analyzing your risk exposures and evaluating your risk management program compliance.
  • Evaluating your employees’ risk management skills and proficiency.
  • Identifying, quantifying, and prioritizing your company’s exposure to loss and impact on profitability.
  • Reviewing your program to identify appropriate insurance coverage and policy limits.
  • Determining alternative risk financing options available to you.
  • Recommending improvements to your company’s Risk Management Program.

Acuity Risk Consultants conducts Risk Management Program Audits for many companies.

To contact us about our Risk Management Program Audit services, please click here.

Return to Top of Page

Procurement Assistance

Acuity Risk Consultants is not an insurance broker, insurance company or law firm. We are an independent risk management and insurance consulting firm who can assist your company in the selection of an insurance broker, insurance company, or law firm.

Acuity Risk Consultants provides services as an independent third party to assist you with your single-vendor renewal negotiations or multi-vendor bidding process.

Our services include:

  • Identification of your Risk Management Program requirements.
  • Assessment of current marketplace conditions, trends and available service providers.
  • Development of a Request for Proposal (RFP) specific to your business needs.
  • Submission of your company’s RFP the marketplace for bids.
  • Evaluation of proposals received and recommendations based upon criteria offered.
  • Negotiations with your prospective vendor concerning pricing and service options.
  • Oversight of the implementation process for your company’s new insurance service provider.

To contact us about our Procurement Assistance services, please click here.

Return to Top of Page

Policy Analysis and Cost Recovery

Acuity Risk Consultants are policy experts. Your company’s insurance policies are the only assurance offered to you regarding insurance coverage, policy limits, terms and conditions.

Your workers’ compensation insurance premium involves technical and complex details. Factors determining your premium include how your company manages risk, credits, your experience modification rating (MOD), employee classification coding and endorsements.

Our actuaries carefully examine all aspects of your workers’ compensation premium for your current and previous policy years to identify mistakes, omissions and premium overcharges.

Why pay more for your workers’ compensation insurance than you already do? Acuity Risk Consultants has recovered thousands of dollars for our clients.

To contact us about our Policy Analysis and Cost Recovery services, please click here.

Return to Top of Page

Bankruptcy and Restructuring

With an ever changing economy, businesses young and old file bankruptcy or reorganize every day. Acuity Risk Consultants employs Bankruptcy and Restructuring experts whose focus is asset protection and loss mitigation.

For companies who have or are considering bankruptcy or restructuring, our services include:

  • Evaluating all open claim files to determine claim reserve adequacy and claim resolution strategies.
  • Advocating for our partners when negotiating claim settlements and reserve reductions.
  • Participating in Alternative Dispute Resolution (ADR) and mediation procedures.

For companies who are creditors seeking compensation due, our services include:

  • Negotiating with insurers to achieve maximum payout for our partners.
  • Evaluating the accounting records of our partner’s customer to ensure accuracy and sufficiency of information.

To contact us about our Bankruptcy and Restructuring services, please click here.

Return to Top of Page

Due Diligence Analysis

When considering the acquisition or partnership with another business, consider Acuity Risk Consultants. We offer due diligence services for private and public corporations and non-profit organizations.

Our services include:

  • Transactional Due Diligence: We help coordinate the risk management aspects of your merger, acquisition or pre-development process.
  • Incremental Due Diligence: Certain business decisions do not fall into the normal custom and routine of operating your business. We can assist in meeting your risk management objectives during these periods.
  • Compliance Due Diligence: Certain state and federal laws govern the operation of your business and fines can be hefty. We help your business achieve and maintain compliance with all applicable laws, rules and regulations.

To contact us about our Due Diligence Analysis services, please click here.

Return to Top of Page

Specialized Services

The dynamic field of risk management and insurance presents new dilemmas for our partners every day. We’re ready. Acuity Risk Consultants offers our partners strategic counsel and risk management support services to address your comprehensive needs.

Our services include:

  • Risk Management Program reports for Boards and executive management.
  • Annual insurance policy, coverage and endorsement analysis.
  • Contract reviews and business agreement analysis to ensure your partners protect you.
  • Risk Assessment Surveys for your new business ventures.
  • Catastrophic Loss Management following a natural or unnatural disaster.
  • Business Continuity planning.

To contact us about our Specialized Services, please click here.

Return to Top of Page