"Mr. Cooper's insight into operations on claims services and the conclusions drawn from his report aided us in dealing with the insurance carrier to obtain a reasonable resolution to the dispute."

"[Mr. Cooper] provided excellent advice and leadership. His work product was directly responsible for an advantageous settlement, avoiding a costly and time consuming trial."

"Mr. Cooper thinks 'out of the box' and finds a solution to a problem. He not only sees the 'whole picture' but his attention to detail entails him to address the issue at hand. Mr. Cooper is capable to address any problem in a well thought-out manner."

"Once again, I want to thank you for being such an excellent consultant to work with on some very serious and difficult workers' compensation issues. ...There is good news to report..."